Total Rewards Diamond Status Explained

By | November 17, 2018

Total Rewards Diamond Status Explained

For the past five or so years I have been an M life loyalist when it comes to Vegas.  I typically stay at M life properties as they are partnered with Hyatt.  Recently I status matched my IHG Platinum status to Wyndham Diamond, and then Wyndham Diamond to Total Rewards Diamond.

Total Rewards, the loyalty program of Caesars properties, has a total of 4 tiers:

  • Gold (Entry Level)
  • Platinum (5,000+ Tier Credits)
  • Diamond (15,000+ Tier Credits)
  • Seven Stars (150,000+ Tier Credits)

Below I cover some of the perks I experienced (and a few I haven’t yet) as a Diamond on my recent stay at Caesars Palace.  These benefits are current as of November, 2018.

No Resort Fees

I hate resort fees.  I avoid hotels that have them.  Unfortunately every hotel/casino on the strip charges them.  At many of the nicer hotels the fee is $39+ tax per night.  As a Diamond, the resort fee is waived.  Essentially Diamond status saves you about $44 a night.

Discount on Spa Day Pass

This is a benefit that I could not find advertised anywhere.  When I was staying at Caesars Palace this weekend, I wanted to visit the highly rated Qua Spa.  Online the cost of a day pass for a hotel guest is $35.  For someone staying at another Caesars property, the price is $60.  The price for the general public is $65.  Just to use the spa facilities!

However, as a Diamond, I was told the price was only $20 for a day pass.  And that price was good even when not staying at a Caesars property.

I’ve read that other Caesars properties offer free spa access for Diamond elites.  Qua at Caesars seems to be the nicest of the lot (hence the $20 fee).

Two Free Show Tickets

Each calendar month, Diamond elites get two free tickets to select Caesars shows.  These can be used for two tickets to the same show or can be used for one ticket to two different shows.

My friend and I went and saw Penn & Teller at the Rio.  It was pretty painless to get the tickets.  You must first stop by the Total Rewards desk to get your vouchers printed.  Then take them to a ticket box office (Caesars’ “remote box office” is just south of OMNIA and opens at 11am) and exchange them for the tickets.  We tried to get our tickets the day of the show but it was sold out, but we got tickets for the following day.

Don’t expect to get tickets to see Celine or Backstreet Boys — these shows are second (or third) tier entertainment.

I have uploaded a scan of the list of shows as of November, 2018.  You can ask for the list of eligible shows at the Total Rewards desk.

$100 Dining Credit

Each year (February 1 – January 31), Diamond elites get a $100 dining credit to various Caesars property restaurants.  Again, you can find a list of restaurants at Total Rewards desks.  The $100 credit is added to your Diamond card and essentially used like a debit card.

Shorter Lines

Whether you are checking in to the hotel, getting a taxi, or stopping by the buffet; many Caesars locations have Diamond lines reserved for elites.  Hotels have Diamond check in lounges with shorter lines and more personalized service.

In addition, most of the buffets have reserved seating for elites.  These offer better service and a bit higher luxury (cloth napkins, drink service) depending on the buffet.

There are also Diamond Lounges at each casino, but as of 2018 you had to redeem points to gain access.

“Free” Stay at Atlantis (That Isn’t Free)

Base level Diamond elites are eligible for 4 nights stay at the Atlantis Resort for about $200.  Though advertised as complimentary, you are actually charged about $50 per night (in the form of a mandatory resort fee).  The food is apparently WAY overpriced and not good (according to DEMflyers).  Plus they have captive dolphins which is completely cruel.  I likely won’t be visiting Atlantis with this offer.

Other Perks

There are a number of other small perks such as a free parking at any Caesars property and other discounts.

Overall I found that Diamond status at Caesars is much more recognized and overall has better perks than M life Platinum Status.  I would like to see M life improve their loyalty program as I do like that you can get Hyatt points and stay credits at M life properties.


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