How to Return Metal Citi Bank Prestige Credit Card

By | June 2, 2019

How to Return Metal Citi Bank Prestige Credit Card

Recently I removed an authorized user from my Citi Prestige Card account.  I put their card in my proverbial sock drawer, unsure of what to do with it.

I had a Chase Sapphire Reserve Card that I canceled and they sent me a prepaid envelope to return it for recycling.  Citi never sent me one.

After trying to find instructions on Citi’s website, I ended up calling the number on the back of the card.  After various prompts and asking for a representative, I finally got a real person.

She said to send it to the following address:

Citi Customer Service
PO Box 6500
Sioux Falls, SD 57117

The customer is on the hook for the postage.  I hate to simply put it in the garbage (both for security and waste reasons) so I guess I’ll give it a try.  I’m going to start with one first class stamp in a standard envelope and see if it works or if it gets returned for insufficient postage.

Do you have a better suggestion of what to do with a Citi Prestige card that is no longer usable?

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