Alaska Airlines

Alaska Airlines offers one of the best airline loyalty programs in its Mileage Plan.  Despite Alaska having a footprint predominantly on the West Coast, many other frequent flyers have found crediting to Mileage Plan to be beneficial.  Here are some of my posts about Alaska Airlines.

Mileage Plan

A good place to start is my overview of Alaska’s Mileage Plan loyalty program:

Part 1: Elite Status
Part 2: Redeeming Miles

If you are interested in more details about the top tier Gold 75k, this post provides all you need to know.

With the purchase of Virgin America, Alaska made some changes to their loyalty program.

Lounges

Alaska Airlines has it’s own network of Alaska Lounge locaitons in four airports: Seattle (x3), Anchorage, Portland and LAX.

Anyone can purchase an Alaska Lounge membership that provides access to Alaska Lounges as well as partner lounges.

With Mileage Plan status you can also access some partner lounges like British Lounges in LondonSaga Lounge in Iceland, or Qantas Lounges in Australia.

Partner Airlines

The biggest “partnership” that Alaska has is with Virgin America; the two are one company now.  But Alaska has 19 airline partners around the world including recent additions of Singapore Airlines and Condor.  You have a ton of options for world travel to destinations in Europe and Australia for example.  This is helpful since Alaska isn’t part of any of the traditional “big 3” alliances.

However Alaska has also lost partners including Delta and AeroMexico as well as a downgraded partnership with American Airlines.

Customer Service

I find Alaska to have about the best customer service of any airline.  Their social medial team is extremely responsive and they put on some great contests.

Alaska Airlines also offers one of the most generous best price guarantees and cancelation policies: anyone can cancel their ticket with no penalty up to 60 days before departure while MVP Gold members can do so up to the day of the flight.

If you have an Alaska Airlines Visa card, you also get a generous companion fare each year.