Hyatt Regency DFW Presidential Suite Review

Hyatt Regency DFW Presidential Suite Review

The Hyatt Regency DFW is one of two Hyatt properties on the grounds of DFW Dallas Fort Worth Airport.  The Hyatt Regency is not connected directly to the airport terminals while the Grand Hyatt is integrated to Terminal D.

Of the two properties, the Hyatt Regency DFW is the older property.  It is a Category 2 property meaning it costs between 6,500 and 9,500 World of Hyatt points per night.  During my one night visit, the standard award room was 8,000 points.

I was arriving from Helsinki on Finnair’s new Business Class to Terminal D and would be flying out the next day.

I have heard it is possible to walk to the hotel from Terminal C, however since I was arriving to D from an International flight I called the hotel and had a shuttle pick me up.  If arriving on a domestic flight, you could take the Skylink train to Terminal C and then walk through the parking garage.

As a Globalist, I received a welcome email a few days before my visit.  I responded letting them know that I would only need one bed (my points reservation was for two), and that if they had any upgrades I would appreciate it.

When I checked in, I was told I had been upgraded to Room 1244, the Presidential Suite.  When you arrive at the room, the first thing you notice is the wooden door that is a different style from all other rooms.

As you enter, you quickly realize that the suite is actually two levels.  Just a week or so ago I had my first hotel room with a staircase, now I had my second.

The main floor has a living room area with a bar to the left as you enter.

A bottle of white wine and a note was left by management.

Additionally two Covid kits with hand sanitizer, wipes, and masks were provided.

On the first floor just to the left of the entry is a powder room.

To the right is the dining room/conference table with a small kitchen.

The stairway is next to the kitchen and takes you up to the second floor.

A hallway/balcony opens to the lower level.

A door leads out to the Floor 13 hallway.  In that entrance space is a private sauna.

On the upper level there are two separate bedrooms; one on each side.  The first room (to the right at the top of the stairs) is the “guest” bedroom.  Both bedrooms as well as the main floor have Juliet balconies.

The guest room has a bathroom with a shower with a single wall mounted shower head.  The pink towel by the sink must have been left by housekeeping.

On the opposite side of the upper floor is the main bedroom.  As you enter, to the left is the sink area of the bathroom.  To the right is the bedroom.  There is actually less window space in the main bedroom than in the guest due to the placement of the closet on the outside wall.

A glass window opens up into the shower/tub part of the bathroom.

Using the door directly next to the bed takes you into the shower area.  It is actually an old jacuzzi tub (that I’m guessing works though I didn’t try it) that also has an overhead shower head.

Continuing on in the bathroom you get to the toilet and bidet section.

Next is the sink and dressing table area before looping back to the bedroom door and bedroom.

All bath products are Pharmacopia in a mix of wall mounted bottles and individual single use bottles and bars.

Both the bedrooms on the upper floor and the entirety of the lower floor look out towards Terminal D of DFW.  All the windows are sliding doors with a thing balcony; just enough to step out on to but not big enough for a chair.

Looking down you have a view of the pool deck below.

The Presidential Suite at the Hyatt Regency DFW (Room 1244) is roughly the size of six standard rooms.  There are parts that are dated (like the jacuzzi tub) but most of it has been recently updated (new carpets, decor, etc).  I actually couldn’t find the Presidential Suite listed on the website; so I am guessing if you wanted to book it you would need to contact the hotel directly.

There is no Regency Club at the property.  Globalists instead get a buffet breakfast at Jacob’s Spring Grille off of the lobby.  There are a number of hot and cold items as well as eggs and waffles made to order.

I had dinner at the ACES Lobby Bar and was pleasantly surprised by the quality and service.

The Hyatt Regency DFW is an older property; less desirable than the neighboring Grand Hyatt in the terminal.  It is obvious that they are investing in their service and treatment of World of Hyatt elite members as a way to differentiate themselves.

There were a couple of small issues during my stay.  First, the room next to the main bedroom had an unaccompanied dog staying in it that barked constantly throughout the day and that I could easily hear through the wall.  I felt back for the dog so called to have security check to make sure it was okay — unfortunately since there was no one in the room at the time with the dog; they said they couldn’t do anything.  Not the hotel’s fault, but it left me uneasy hearing a dog barking for hours on end.

The other issue is when I checked out, I tried to use a gift card to cover my incidentals.  The front desk staff are all new (not surprising at this post-Covid time) and didn’t know how to do it.  They thought they got it, but when I checked my credit card statement later; they had somehow charged me $100 for a gift card rather than applying it.  I’m still working on getting it fixed.

Neither were big deals and getting such an amazing room was above and beyond.

Getting upgraded to a Presidential Suite is pretty fun; while I didn’t need the space it was a novel experience for me.  Have you ever received an upgraded that really wowed you?

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