Hotel Indigo Krakow Old Town Review

Hotel Indigo Krakow Old Town Review

Krakow is a fantastic medieval Polish city and the jumping off location for visits to Auschwitz.  The Hotel Indigo is a modern hotel.  I booked my four night stay using IHG points.  Typically the rooms are 30,000 per night.  However I have the IHG Premier card that gives me the fourth night free when booking with points.  So my total for four nights was 90,000 points.


The Hotel Indigo is located a few blocks north of the Old Town and a block west of the train station (Kraków Główny).  I arrived by train from Slovakia and the walk to the hotel was simple.

If you are arriving from the airport, take the quick 22 minute train ride (about $2) to Kraków Główny and walk to the hotel.  Uber is also very inexpensive though if there is any traffic, the train will be quicker.

The old market is a stones throw from the property.  The main gate of the Old Town is a five minute walk.  While some would prefer to stay right in Old Town, I liked that the location was a bit quieter and proximity to the train station made for easy connections.

Check In

I arrived around 5:00pm and there was no wait for check in.  In my experience, the service in Poland isn’t particularly warm or friendly.  Still, I was informed I had been upgraded and was offered a choice of welcome amenity (points or a drink).

The lobby is small; basically just the desk and the controlled access door to the elevator.

However there is a separate sitting room to one side.

The bar is located around the corner and restaurant in a separate room.  There is only one elevator which potentially means long waits, though the stairs are an option and next to the elevator.


I was assigned room 302, a King Superior Room (and the exact room that is featured on the website for this room type).  Guest rooms are on floors 1-5 with the lobby on floor 0.

As you enter the room, a short entry hall faces the closet with safe and mini fridge. Coffee maker is next to the closet.

The rest of the room opens up from there.  Exposed brick and concrete give it an industrial loft vibe.  I believe some of the lower floors have more of the original design elements of the building.

There are many outlets throughout the room.  Next to the bed is a technology connection point where you can connect your devices for viewing/listening on the TV.

Across from the bed is a small desk and wall mounted TV.

The room has large windows with lots of light.  The windows can be vented for fresh air.  The view from the side of the building is the roofs of the old market and neighboring buildings.


The bathroom is located right next tot he bed and can be closed off from the rest of the room with a sliding door.

The bathroom continues the industrial feeling with cold tones and mosaic type tiles.  A single vanity is under a round wall mounted mirror.

The shower has both rain shower and hand held wand.  The controls for the shower make it easy to switch between the two; sometimes too easily.  As I was using the hand held wand to spray off my shoes, an attempt to turn off the shower activated the overhead rain shower which was a shocking surprise.  The shower door has a faulty design which means that the water escapes into the rest of the bathroom.

The bath products are all branded as Hotel Indigo.  Two of each product are provided.  Slippers and robes are also provided during the stay.

Gym & Sauna

A small gym and sauna are located in the basement.

The sauna is for individual use (I imagine one could contact the front desk to reserve it and have them warm it up).

I did not try the bar or restaurant.  Krakow is inexpensive and the prices at the hotel seemed inflated.  I would suggest finding a nearby restaurant.  My friends and I tried Jarema Restaurant which is just off the nearby square and quite enjoyed it.

Overall I continue to like the Hotel Indigo brand (I stayed at another property in Helsinki).  Have you tried a Hotel Indigo?  What was your experience?

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