Alaska Airlines Same Day Flight Changes and Upgrades

By | June 6, 2018

Alaska Airlines Same Day Flight Changes and Upgrades

A same day flight change is a nice option for travelers hoping to move to an earlier or later flight the same day as their originally booked ticket.  I use this option a ton.

For example, this past weekend I was in Vegas.  I booked the cheapest return flight which, no surprise, was at an ungodly hour of 7:05am on a Sunday morning.  There are ten direct Alaska Airlines flights a day from Las Vegas to Seattle and I have never had a problem finding a seat on a better flight when the option becomes available at 10pm the night before the flight.  Sure enough, when I checked in at 10pm, there were a ton of options of seats on better flights available so I hoped on a 12:30pm flight.

Yesterday Alaska Airlines raised their same day change fee from $25 to $50.  MVP Gold and Gold 75K elites still can change their flight for free.  The positive change is that you can now make the change up to 24 hours prior to your original flight (before you had to wait until 10pm the night before the flight) which helps a lot if you have an early morning flight.  There are a few exceptions you can read about here.

How does making a same day flight change impact your chance of an upgrade to First Class if you are an Alaska Airlines elite member?

The answer is not clear.

If you are an elite member that already has an upgrade cleared, you lose that upgrade when you change your flight.

When you make the flight change, it will notify you that you have been put on the Upgrade List for the new flight.  But where do you end up on that list?  And are you really on the list?

Since you are now only 24 hours out, it would be safe to assume that all other elite members have already cleared the Upgrade List for any open and available upgrade seats in First Class.

However, Alaska Airlines sometimes will hold a First Class seat for sale up until an hour before the flight before releasing it as an upgrade. Or a First Class passenger might same day flight change, opening up a spot in First Class.

More often than not, when I same day flight change, my name does NOT show up on the Upgrade List as shown in the app or on the screen at the gate; despite my notification that I am on the Upgrade List.

After doing some digging, it seems that the computer system is NOT putting elites that same day flight change on the Upgrade List.

Here is what happened on my flight from Vegas:

  • I same day flight changed to a later flight where I was assigned a Premium Class seat that was available.
  • I was notified in my app that I was waitlisted for First Class but my name was not on the Upgrade List as shown in the app.  I am an MVP Gold 75K elite.
  • A First Class passenger didn’t show up, so there was a seat available in First Class.  Prior to door closing, the gate agent offered the upgrade to a passenger in seat 4B who was an MVP Gold.
  • When the flight attendant came through for drink service, I was offered a chocolate bar.  I asked her what the computer listed me as, and she told me Gold 75K.
  • I was able to the confirm by an Alaska employee that my name had NOT ended up on the official Upgrade List.

I have often wondered if I was on the Upgrade List after doing a same day flight change (and if I was, where was I on the list).  While others have told me of success in being upgraded on a same day flight change, this experience showed me that you don’t always end up on the Upgrade List.

I reached out to Alaska Airlines Public Relations and have not yet received a response.  I will update this post if I hear anything.

UPDATE: Reader MikeyD commented below with his workaround:

So, when I do the same day flight change and don’t appear on the upgrade list I call the MVP Gold Priority Support line and have them manually add me to the upgrade list. As a MVPG75K elite flyer, I typically get the upgrade either right away, or at the gate. But, you have to call.

Are you an Alaska Airlines Mileage Plan elite member?  Have you received confirmation that you were on the Upgrade List after making a same day flight change?

2 thoughts on “Alaska Airlines Same Day Flight Changes and Upgrades

  1. MikeyD_541

    Yes and No, but I knew about this “glitch” already. So, when I do the same day flight change and don’t appear on the upgrade list I call the MVP Gold Priority Support line and have them manually add me to the upgrade list. As a MVPG75K elite flyer, I typically get the upgrade either right away, or at the gate. But, you have to call.

    Reply
    1. Alan Post author

      This is great information. I will include it in an update to the post.

      Reply

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