In the world of travel, customer service is hugely important. When your flight is delayed or you have an issue checking into a hotel; customers need help immediately. With the rise in social media use, Twitter has become a front line for customer service. And expectations are high; waiting an … Read more
Grand Hyatt Singapore After spending New Years Eve at the InterContinental, it was time to move to the Grand Hyatt Singapore. A Category 5 property, I booked my stay on Points + Cash. I wanted to use a Diamond Suite Upgrade but it was not available. Location: The Grand Hyatt Singapore is located just … Read more
Grand Hyatt Melbourne Review The Grand Hyatt Melbourne is a Category 4 property, meaning it costs 15,000 points for an award night stay. Since it is a Category 4, you may also use your Chase Hyatt Visa anniversary night for a free night stay at the Grand Hyatt Melbourne. As my annual … Read more
The Park Hyatt Sydney is one of only eight Category 7 Hyatt properties. To redeem an award night at the Park Hyatt Sydney will cost you 30,000 points. My visit was during the week between Christmas and New Years. Cash prices were starting around $1100 Australian dollars. It is quite an expensive property. … Read more
Hyatt Regency Sydney Review Last month the Four Points at Darling Harbour was rebranded as the Hyatt Regency Sydney. This is good news as it adds a second Hyatt property to Sydney. Once the tower section opens the Hyatt Regency Sydney will be the largest hotel in the city with … Read more
Are companies responsible for where their paid advertisements are placed in this age of digital media? Twitter user @slpng_giants believes they do. And so do their (quickly increasing) followers. You may have heard about Kellogg’s pulling their ad from website Breitbart for their ties to white supremacists. It has led … Read more
Shortcut to Hyatt Explorist Status There is a lot of news today on Hyatt’s change to their loyalty program. In March 2017 Hyatt Gold Passport will become World of Hyatt. The M life/Hyatt status match will also be changing in 2017. According to View from the Wing and others, with Hyatt’s … Read more
Today Hyatt announced that a Hyatt Regency is set to open at 8th and Howell in downtown Seattle. The Hyatt Regency Seattle will be the biggest hotel in the city at 45 stories and 1,264 rooms. The property is (and will continue to be) owned by R. C. Hedreen. Construction is well under … Read more
Are we in for an imminent Hyatt Gold Passport points devaluation? Yesterday I received an email offering a 40% point bonus when you purchase 10,000-55,000 points by October 25, 2016. Unlike previous offers, this one is NOT targeted and anyone can purchase points at this rate. Their last 40% bonus on … Read more
The Concourse Hotel Officially Renamed Hyatt Regency LAX It looks like Hyatt is about to officially introduce a new (renovated) Regency property to it’s portfolio. As of October 3, The Concourse Hotel will be officially renamed Hyatt Regency LAX. The rebranding has been in full swing for sometime. You could earn points … Read more
Andaz London Liverpool Street Review There are only two Hyatt properties in London (plus one at Heathrow). The Churchill (Hyatt Regency) and the Andaz London Liverpool Street. In researching FlyerTalk it seems that both properties are quite nice. TripAdvisor lists The Churchill as #91 in London while the Andaz is #101. … Read more
Why I won’t be chasing Hyatt Diamond Status Hyatt just announced their 4th Quarter promotion, known as “More Points More Play“. It is a generous promotion (and identical to their 2nd Quarter promo). In fact it is so generous that I considered doing some mattress running in order to keep … Read more
Hyatt Centric The Pike Long Beach Review I stayed at Hyatt The Pike (review) last year before it rebranded as Hyatt Centric The Pike Long Beach. The property was originally branded as AVIA Long Beach before being purchased by Hyatt. That’s a lot of names for a young hotel. In order to get … Read more
Andaz Amsterdam Prinsengracht Review Up until about 4 years ago, there were no Hyatt properties in Amsterdam. Then they opened the Andaz Amsterdam Prinsengracht in an old library building. Since then they have opened a Hyatt Place (review) at the airport and have plans to open a Regency in 2017 … Read more
Hyatt Regency Baltimore Inner Harbor Review I was just in Baltimore for a work conference, the one time a year I actually get paid to travel. Last year the conference was in San Diego, where I stayed at the Grand Hyatt. There are two Hyatt properties in Baltimore, a Hyatt … Read more
