Tag: twitter | SingleFlyer

Alaska Airlines delivers free macarons via Twitter

May 30, 2018

Alaska Airlines delivers free macrons via Twitter Coinciding with their 11th year in a row of topping J.D. Power Ratings for top traditional airline in North America, Alaska Airlines ran a Twitter campaign offering free deliver of macarons. ICYMI we’re in eleventh heaven. Celebrate with us! Reply with #MostWestCoast + ✈ … Read more

Is Bad Social Media Worse than No Social Media?

July 25, 2022March 2, 2017

In the world of travel, customer service is hugely important. When your flight is delayed or you have an issue checking into a hotel; customers need help immediately. With the rise in social media use, Twitter has become a front line for customer service. And expectations are high; waiting an … Read more